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The First Truly Optimized Order Fulfillment Solution

Leveraging State of The Art Technology With Best in Class Providers to Deliver an Optimized Fulfillment Solution.

“We selected Jagged Peak® because of their order management technology, multi-location fulfillment footprint and proven experience with providing same day delivery for high velocity eCommerce companies” – Cameron Verdi, Director, PROGENEX
FlexNet Fulfillment Network
FlexNet Fulfillment LogoFlexNet® is an eCommerce fulfillment solution that leverages Jagged Peak’s integrated technology, logistics infrastructure and 3PL partner network to deliver a multi-point, optimized fulfillment solution. For our clients, the guarantee is orders delivered faster, at a much lower cost. Unlike traditional 3PL service offerings, Jagged Peak’s FlexNet fulfillment solution is not constrained by its own distribution center locations and capacities. Instead we utilize strategically located third party service providers or your own inventory locations to fulfill orders using our web-based order management (OMS), warehouse (WMS) and transportation management (TMS) technologies.

A scalable, configurable fulfillment network

Source and Fulfill orders from our DC’s, Yours or Any Location Inventory Exists
This unique “flexible” distribution model can source and fulfill orders wherever inventory exists – Jagged Peak’s DC’s, your DC’s, manufacturing plants, or retail stores. Jagged Peak’s DC network is comprised of certified facilities in North America, Europe and APAC regions and is ideal for branded product manufacturers and omnichannel retailers who require a flexible fulfillment solution that can be rapidly deployed and configured to accommodate sales growth, market expansion and changes in the company’s order delivery footprint. Adding or removing a location can be accomplished in a matter of days, instead of weeks.


Jagged Peak's EDGE® platform is the technology that powers and integrates the FlexNet fulfillment network. Perfect orders are sourced to the optimal distribution point and ready for same-day fulfillment no more than eight seconds after the customer clicks "Submit."
FlexNet Fulfillment Network


Optimized orders, Optimized inventory, Optimized delivery
The EDGE OMS and fully integrated WMS and TMS work in tandem to ensure an optimized order fulfillment process. The EDGE OMS captures and aggregates all order types from multiple sources (websites, call centers, retailers, marketplaces, trading accounts). It accepts orders in any electronic format (EDI, XML File) and consolidates them in an environment so users can manage the entire order life cycle in real time. EDGE then sources orders to the optimal fulfillment point based on configurable business rules that include inventory availability, customer proximity and the delivery promise date. The integrated Warehouse/Inventory Management System (WMS) monitors inventory and warehouse activities to ensure inventory allocation and real-time availability to promise (ATP). Finally, integrated multi-carrier Transportation Management System (TMS) uses a proprietary Least-Cost Routing (LCR) algorithm to automatically select the lowest-cost shipping method to meet the customer promise date.


Our large selection of shipping providers allow us to choose the best carrier and service to maximize savings and reduce time-in-transit.

Traditional VS. FlexNet Carriers

Key Benefits

  • Any Place, Anytime Fulfillment
  • Save on Shipping costs: Average of $2.53 per order
  • Expedite Deliveries: 97% of Orders Delivered in 1-2 days at Ground Rates
  • Increase Customer Satisfaction
  • 99.8% Order Accuracy
  • Real-time Reporting and KPI’s
  • Grow Fulfillment Network without Capital Investment
  • Superior customer support
  • Rapidly Grow or Reduce Inventory / Fulfillment Locations


  • Planning, Consulting, Program Management
  • Order Management and Payment Processing
  • Warehousing and Inventory Management
  • Small Parcel to Truckload Shipments
  • High-Velocity Pick, Pack and Ship (Same Day)
  • Kitting and Contract Assembly; Special Handling
  • Domestic and International Shipping
  • Least Cost Routing and Address Hygiene
  • Transportation Management; Customs Management
  • Reverse Logistics and Returns Management
  • Standardized Operating Procedures and Service Level Agreements in FlexNet warehouses
  • Help Desk Customer Service (Tier 2)
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