Untitled Document

Jagged Peak Privacy Policy

Jagged Peak Web Site Privacy Statement

Effective August 1, 2016

This Website Privacy Statement ("Privacy Statement") tells our visitors ("You") about:

The information Jagged Peak, Inc. ("Jagged Peak") collects through our website(s), www.jaggedpeak.com, and "related websites"(the "Site(s)"), e-mail, text or other electronic messages between You and the Sites, as well as through mobile desktop applications you download from these Sites; certain services available on our Site(s); how we use that information; and how you can choose to opt out of some of these practices. This statement also includes the Jagged Peak's EU-US Privacy Shield Framework Statement. This Statement does not apply to information collected by Jagged Peak offline or through any other means, including information collected by a third party or any website operated by a third party.


By accessing our Site, You are consenting to the information collection and use practices described in this Privacy Statement, as modified from time to time by us. If we decide to change our Privacy Statement, we will post a new statement on our Site and change the date at the top of our Privacy Statement whenever you visit this Site for any updates or changes. If we make material changes to how we treat Your personal information, we will notify you by e-mail that you have placed on file with Jagged Peak, or through a notice on the Sites' homepage. Your continued use of the Sites after we make changes is deemed to be acceptance of these changes, so please check the policy periodically for updates. If you do not agree with our policies and practices, your choice is to not use our Sites.

EU-U.S. and Swiss-U.S. Privacy Shield Framework

Jagged Peak complies with the EU-U.S. and Swiss-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union and Switzerland to the United States.  Jagged Peak has certified to the Department of Commerce that it adheres to the Privacy Shield Principles.  If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern.  To learn more about the Privacy Shield program, and to view our certification, please visit https://www.privacyshield.gov/

In compliance with the Privacy Shield Principles, Jagged Peak commits to resolve complaints about our collection or use of your personal information.  EU and Swiss individuals with inquiries or complaints regarding our Private Shield policy should first contact Jagged Peak at privacy@jaggedpeak.com.

Jagged Peak has further committed to cooperate with EU data protection authorities (DPAs) and the Swiss Federal Data Protection and Information commissioner (FDPIC) with regard to unresolved Privacy Shield complaints.  If you do not receive timely acknowledgment of your complaint from us, or if we have not addressed your complaint to your satisfaction, please contact the EU DPAs for more information or to file a complaint.  The services of EU DPAs and the Swiss FDPIC are provided at no cost to you.

Individuals have the right to request and access their personal data collected by our systems and has a right to choose how Jagged Peak uses or discloses that personal data. Jagged Peak is subject to the investigatory and enforcement powers of the Federal Trade Commission (FTC) and the Department of Transportation and is required to disclose any and all personal information in response to lawful requests by the public authorities, including to meet national security or law enforcement requirements. Individuals have the right to invoke binding arbitration if they so choose.

About Jagged Peak

Jagged Peak, Inc. (the "Company" or "Jagged Peak") provides outsourced end-to-end eCommerce and supply chain solutions that enable retailers, manufacturers, distributors and consumer brand companies to quickly and cost-effectively establish and operate a direct online business. The cornerstone of Jagged Peak's solutions is the EDGE™ eCommerce platform. It is a fully web-based order management system that provides real-time order visibility throughout the entire order life cycle across multiple business units, distribution channels and trading partners. It enables companies to control and coordinate multi-channel orders, catalogs, multi-warehouse inventories and order fulfillment across multiple customers, suppliers, employees and partners in real-time. The Company's clients are able to build and operate custom branded portals such as eCommerce, incentive and rebate programs, customer service, repair and reverse logistics and automate other business processes through the use of the EDGE application and its related tools.

Jagged Peak, Inc. Website Privacy Statement

Jagged Peak, Inc. respects the privacy of visitors to its websites; as a result, we have developed this website privacy policy.

Through this website, Jagged Peak will collect information, such as your name, address, telephone number, email address, and other similar information ("Your Information") that can identify you when it is voluntarily submitted to us or voluntarily queried on our Sites (however, see discussion below about "IP Addresses" if you have a broadband connection). We will use Your Information to present our Sites to you, to respond to requests you may make of us, and from time to time, we may refer to Your Information to better understand your needs and how we can improve our websites, products and services. We may also use Your Information to contact You and/or provide You with information about our products and services. We may also use Your Information to carry out our obligations and enforce our rights arising from any contracts entered into between You and Jagged Peak, including for billing and collection. If you do not want us to use your information in this way, please check the relevant box located on the form on which we collect Your Information, adjust Your user preferences in your account profile, or contact us as directed herein, as applicable. We may also enhance or merge Your Information with data obtained about your online activities over time and across third party websites or other online services for the same purposes. See below for information on how you can opt out of behavioral tracking on the Sites and how we respond to web browser signals and other mechanisms that enable consumers to exercise choice about behavioral tracking.

Any other information transferred by you in connection with your visit to this site ("Other Information" – that is, information that cannot be used to identify you) may be included in databases owned and maintained by Jagged Peak, Inc. or its agents. Jagged Peak retains all rights to these databases and the information contained in them. Other Information we collect may include your IP Address and other information gathered through our web logs and cookies (see below).

You also may provide Your Information to be published or displayed on public areas of the Sites, or transmitted to other users of the Sites or third parties (collectively, "User Contributions"). Your User Contributions are posted on and transmitted to others at Your own risk. Although we limit access to certain pages, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Sites with whom You may choose to share your User Contributions. Therefore, Jagged Peak cannot and does not guarantee that Your User Contributions will not be viewed by unauthorized persons.

Web Log Information

Web log information is gathered when you visit one of our websites by the computer that hosts our website (called a "webserver"). The webserver automatically recognizes some non-personal information, such as the date and time you visited our site, the pages you visited, the website you came from, the type of browser you are using (e.g., Internet Explorer), the type of operating system you are using, and location data. The information we collect automatically is statistical data and does not include Your personal information, but we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us improve our Sites and to deliver a better and more personalized service, including by enabling us to: (a) estimate our audience size and usage patterns; (b) store information about your preferences, allowing us to customize our Sites according to your individual interests; (c) speed up your searches; and (d) recognize You when You return to our Sites.


This website may use a technology called a "cookie." A cookie is a piece of information that our webserver sends to your computer when you access a website. Then, when you come back, our site will detect whether you have one of our cookies on your computer. Our cookies help provide additional functionality to the site and help us analyze site usage more accurately. You can set your browser to refuse all or some browser cookies, or to alert You when cookies are being sent. To learn more about cookies, you may wish to visit allaboutcookies.org. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.

IP Addresses

This website uses Internet Protocol (IP) Addresses. An IP Address is a number assigned to your computer by your Internet service provider so you can access the Internet. Generally, an IP address changes each time you connect to the Internet (it is a "dynamic" address). Note, however, that if you have a broadband connection, depending on your individual circumstance, it is possible that your IP Address that we collect, or even perhaps a cookie we use, may contain information that could be deemed identifiable. This is because with some broadband connections your IP Address doesn't change (it is "static") and could be associated with your personal computer. We use your IP address to report aggregate information on use and to help improve the website.


You should be aware that this site is not intended for, or designed to attract, individuals under the age of 18. We do not collect personally identifiable information from any person we actually know is an individual under the age of 18. No person under age 18 may provide any personal information to the Sites. If you are under age 18, do not use or provide any information on the Sites or on or through any of its features, or use any of the interactive or public comment features of the Sites, or provide any information about yourself to Jagged Peak, including your name, address, telephone number, e-mail address or any screen name or user name you may use. If Jagged Peak learns that it has collected or received personal information from a person under age 18 without verification of parental consent, Jagged Peak will delete that information. If you believe that Jagged Peak might have any information from or about a person under age 18, please contact us using the information below.

Information Sharing

Areas of this website that collect Your Information use industry secure socket layer encryption (SSL); however, to take advantage of this, your browser must support encryption protection (found in Internet Explorer release 3.0 and above).

We may share Your Information with agents, contractors or partners, or successors of Jagged Peak, Inc. in connection with services that these individuals or entities perform for, or with Jagged Peak, Inc. These agents, contractors or partners are restricted from using this data in any way other than to provide services for Jagged Peak or services for the collaboration in which they and Jagged Peak are engaged.

Jagged Peak may disclose aggregated information about our users without restriction. Jagged Peak, Inc. reserves the right to share Your Information to respond to duly authorized information requests of governmental authorities or where required by law, or where Jagged Peak believes disclosure is necessary or appropriate to protect the rights, property, or safety of Jagged Peak, our customers or others. In exceptionally rare circumstances where national, state or company security is at issue, Jagged Peak, Inc. reserves the right to share our entire database of visitors and clients with appropriate governmental authorities. Jagged Peak also reserves the right to share Your Information to enforce or apply our terms of use and other agreements, including for billing and collection purposes.

Career Inquiries

Jagged Peak accepts inquiries and applications regarding our open job postings through the Site. This may include resume files. Personal information submitted by job applicants when applying for a position is only used for the purpose of evaluating the candidate for a position at Jagged Peak and is managed according to Jagged Peak's human resources department policies.

Opt Out Option and Choices about How We Use and Disclose Your Information

Contact edgesupport@jaggedpeak.com or call 813-637-6900.


We are a U.S. corporation with operations in multiple countries. We have developed data practices designed to assure information is appropriately protected. While our data centers are in the United States, we may transfer personal information or other information to Jagged Peak affiliates outside of the United States. If we disclose personal information to a third party or to Jagged Peak employees outside of the United States, we require assurances that any information we may provide to them is safeguarded adequately and in accordance with this privacy policy and the requirements of applicable law. In cases of onward transfer to third parties of data of EU and Swiss individuals received pursuant to the EU-US and Swiss-U.S. Privacy Shield, Jagged Peak is potentially liable.

Links to other Sites

The Site contains links to third party web sites such as web sites of Jagged Peak partner companies. Jagged Peak takes no responsibility for the content or information practices of such sites.


Jagged Peak uses commercially reasonable efforts to store and maintain personal information you submit on the Site to protect it from loss, misuse, alteration or destruction by unauthorized parties. We may store information that we collect through our Site indefinitely except as otherwise required by law. Unfortunately, the transmission of information via the Internet is not completely secure. Although Jagged Peak does its best to protect Your Information, we cannot guarantee the security of Your Information transmitted to our Sites. Any transmission of Your Information is at your own risk. Jagged Peak is not responsible for circumvention of any privacy settings or security measures contained on the Sites.

Comments and Questions

If you have questions or comments about this Privacy Statement,
please send an email to:


or in writing to:

Attention: Privacy Policy
Jagged Peak, Inc. 7650 W Courtney Campbell Causeway Suite 1200 Tampa, FL 33607