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Jagged Peak is the leading single source solution provider delivering shop-to-ship commerce on a global scale. Our solutions are vast and designed to amplify your ecommerce enterprise for profitability, optimization and customers experiences that drive loyalty. Our expertise spans everything from digital agency services and online marketplaces to order management and cross-border technology, plus a global fulfillment and logistics infrastructure. We offer complete managed solutions or à la carte options specifically curated to address your needs and meet your commerce goals.
Capture the Potential of Omnichannel Commerce
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Welcome to The Future of Order Fulfillment.
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Sell anywhere, ship anywhere – seamlessly.
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“Excellent partner in delivering a best in class shop-to-ship customer experience, going above and beyond to provide key services to accelerate our growth in the B2C channel ”
Matt Keehn, Honeywell
“As a long-term Jagged Peak customer, we value their collaboration and appreciate their logistics expertise and the handling of our brochure mailings.”
Thomas Jenni - Switzerland Tourism
“For over 10 years Jagged Peak has been a key partner for TAG Heuer. They consistently find great solutions to our ever changing business needs”
Matt Space - Senior Director Marketing Communications - TAG Heuer NA
Omnichannel 101: Infographic – Aspiring to connect online and in-store shopping to deliver personalized and convenient customer experiences?
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The EDGE commerce platform is a web-based, enterprise ready eCommerce (ECP) order management (OMS) system all in one. It contains built-in web content management tools enabling web developers and non-technical users the capability to quickly and easily create, deploy and manage feature rich and responsive B2C, B2B and mobile eCommerce websites. EDGE’s multi-point inventory and distributed order management capabilities are considered best-in-class and have been purposefully designed to support and meet the demands of today’s Omnichannel enterprise for a “buy anywhere, fulfill anywhere, and return anywhere” solution.
Platform OverviewAs a modularly constructed enterprise application, EDGE contains all of the capabilities needed to operate today’s complex B2C and B2B eCommerce and Omnichannel businesses. As a complete E-Business solution, users can leverage EDGE application extensions to manage warehouse operations (WMS), transportation management (TMS), drop ship fulfillment and in-store customer pick-up and ship from store (StorePoint).
EDGE is easily integrated to other enterprise systems and applications through its API’s, Enterprise Service Bus (ESB) and built-in OpenTools™ integration layer.
Platform OverviewBecause EDGE is a web based, cloud delivered application, it can be deployed faster at a significantly lower cost as compared to other enterprise grade eCommerce Order Management systems. Its robust functionality combines industry leading order management capabilities with easy-to-use website management tools eliminating the need for multiple, cobbled together 3rd party applications. For companies who want to leverage existing websites and ECP platforms, no problem. EDGE’s extensible API’s and enterprise service bus allow it to be seamlessly integrated to leading ECP platforms and back office systems.
Platform OverviewCompanies who prefer to host and manage its software on premise, Jagged offers a single merchant or enterprise license option. For those who prefer the convenience and value of a Software as a Service model (SaaS), Jagged Peak offers a dedicated or multi-tenant hosted model.
No matter which option you choose, Jagged Peak’s Professional Services team will guide and support you through the implementation process to insure successful delivery.
Everything you need to do business in the omnichannel marketplace.
Learn MoreAn affordable, rapidly deployed, and feature rich enterprise ready solution you’ll never outgrow.
Learn MoreCloud based Software-as-a-Service (SaaS) or On-Premise hosted (Licensed), it’s your choice.
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Engagement to Delivery
To insure successful delivery of our client’s ecommerce solutions, Jagged Peak’s in-house professional services team takes responsibility for every solution deployment. Staffed by seasoned IT professionals across a wide range of technical disciplines, our professional services team members are certified experts on Jagged Peak’s suite of software solutions.
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Turn Consumers into Customers
Build brand awareness, establish authority and drive continued customer engagement. Our digital marketing experts collaborate with retailers and manufacturers to create and manage results-driven multichannel marketing programs that are personalized to meet each brands’ unique set of key performance indicator
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Perfect Order Delivery
Same day, Next day, or Name day. With a growing network of 25 fulfillment centers across the U.S. and Canada, Jagged Peak provides optimized fulfillment solutions that guarantee delivery of customer orders faster at a lower cost. With new fulfillment centers opening in Europe and Asia, Jagged Peak can serve as your single provider solution for all your global fulfillment needs.
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Make Customers Brand Advocates
From the first interaction to the most recent, our customer service team is learning more about your brand and your customer. Our contact center is available around the clock and leverages state-of-the-art CallMiner technology, so each call is recorded and analyzed, resulting in a constantly improving customer experience
Learn MoreBILLION.
Transaction Value
Managed
by EDGE
in 2017
MILLION.
Product Units
Shipped
in 2017
Countries.
Supported by
Jagged Peak
Commerce Solutions
Minutes.
Fastest ECommerce
Order to Delivery
Time