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EDGE: Expediting Perfect Orders

Jagged Peak's EDGE eCommerce platform is the technology engine that powers and integrates the entire FlexNet fulfillment network, expediting perfect orders to the optimal fulfillment location to minimize customer wait time, improve service delivery and reduce costs.

EDGE OMS+WMS+TMS
Optimized orders, optimized inventory, optimized delivery

The EDGE OMS and fully integrated WMS and TMS work in tandem to ensure a fully optimized order fulfillment process. For its part, the EDGE OMS does this by capturing and aggregating all order types from multiple sources and channels (e.g., websites, call centers, retailers, marketplaces, trading accounts, etc.). It accepts orders in any electronic format (e.g., EDI, XML, File, etc.) and consolidates them in a common environment so users can manage the entire order life cycle in real time. EDGE then sources "perfect orders" to the optimal fulfillment point based on configurable business rules that include inventory availability, customer proximity and the delivery promise date. The fully integrated Warehouse/Inventory Management System (WMS) continuously monitors inventory and warehouse activities to ensure inventory allocation and real-time availability to promise (ATP). Finally, the fully integrated multi-carrier Transportation Management System (TMS) uses a proprietary Least-Cost Routing (LCR) algorithm to automatically select the lowest-cost shipping method to meet the customer promise date.

With EDGE doing the heavy lifting, perfect orders are sourced to the optimal distribution point and ready for same-day fulfillment no more than eight seconds from the point when the customer clicks "Submit."

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