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Compliance & Accountability

With a fully optimized warehouse network running on an integrated technology platform, your order accuracy, delivery speed, freight costs and customer satisfaction will improve; but, unless you have strict operational oversight, there's no guarantee those improvements can be sustained.

The FlexNet Program Management team ensures compliance with Standardized Operating Procedures (SOPs) and Service Level Agreements (SLAs) for consistent performance in every FlexNet warehouse. With the EDGE platform giving them real-time visibility, they can capture and gauge key performance indicators (KPIs) and issue alerts before failures occur.

This team is fully accountable for execution excellence, sharing daily performance report cards with clients for continuous process improvement and optimization.



Monitoring = Performance Excellence

  • Standard SLAs, KPIs, Processes, Procedures, Pricing
  • SOPs Based on CGMP (Current Good Manufacturing Processes)
  • Single Point-of-Contact Program Manager For Each Client Program
  • Field Auditors Conduct FlexNet Certification and Warehouse Audit
  • Glass Warehouse Provides Real-Time Compliance Monitoring and Enforcement
  • Daily Performance Report Cards
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