EDGE is an industrial-duty, totally web-based eCommerce platform designed to do all the heavy lifting in any single-, multi- or cross-channel online business.
An ECP with completely integrated OMS and SCM, EDGE lets you control your entire eCommerce ecosystem—streamlining order execution from beginning to end.
EDGE contains modules logically built around the business process components of eCommerce, providing users with an intuitive control interface to manage their online businesses.
From building eCommerce websites to aggregating and managing orders from multiple sources, EDGE offers true "buy anywhere, fulfill anywhere, return anywhere" capabilities.
Creating, editing and managing your eCommerce site layout, content, navigation and even SEO administration are easy with EDGE's Agile Website Management module.
Whether you need help building it, managing it or profiting from it, Jagged Peak offers a comprehensive suite of eCommerce services to deploy and manage your online business.
With TotalCommerce, you get a best-in-class, cost-effective, turnkey eCommerce solution with everything you need―web to ship or select the à la carte pieces you need.
A fully configurable warehouse network with an integrated technology platform and consistent program management, FlexNet ensures eCommerce order fulfillment excellence and freight savings.
From web development to professional IT services to eMarketing services, Jagged Peak's best-practice Solution Delivery Services enhance your eCommerce success.
Supports single orders, distribution orders (multiple recipient), and recurring orders placed through external web portals or directly into the back-end EDGE system. All tasks normally associated with initiating a new order, including accessing customer information, placing items in a shopping cart, checking out and/or placing an order on hold, and payment processing, are completed in this module.
Provides a real-time order activity management module, allowing you to manage backorders, returns, and exceptions as well as change or edit order details. Orders can also be sorted and indexed by any number of attributes, including customer, date range, source, priority, and status. If necessary, the results can be downloaded to a spreadsheet or a plain-text file for analysis.
(Master IMS) is a direct link to your network of warehouses systems, giving you access to real-time inventory levels and usage details. Since you’re in control, you can add or delete items, create categories, build kits or assemblies, and assign new SKUs as needed. You can also issue warehouse work orders and advanced shipping notices (ASNs).
Catalog Management
Back Office
Demand Rules
Allows you to dynamically build custom catalogs for your various constituencies. You can create item attributes, assign selling rules, assign items to multiple categories and subcategories, post descriptions, and attach digital assets, including PDF, PowerPoint, and other document formats; photos and graphic images; and audio, video, and spreadsheet files.
Enables authorized users to adjust orders as necessary. You have the capability to adjust various aspects of an order including billing and shipping information, payments, ship methods, and line items and associated quantities on the order. Also, packing slips and invoices can be printed.
Set and control demand for catalog items. You establish the parameters for each item, including user accessibility by member or group, determine quantities that can be ordered, set prices, apply discounts, and run promotions. Affiliate features allow you to support commissions and credit sales to appropriate sources (e.g. associated websites, call centers, marketing partners, and/or specific campaigns).
Logistics Management
Warehouse Shipping & Receiving
Content Management
Manage your network of warehouses and their performance rules. You create and administer customer shipping rules and the logic for routing orders to providers and/or warehouses anywhere in the world, enabling you to optimize inventory, manage shipping costs, and improve delivery performance.
View and fulfill orders without a WMS system. You can complete this aspect of the order process independently, enabling you to establish a virtual warehouse if needed.
The Content Management module is where you maintain and manage your digital asset library.
Customer Relationship Management
Communications/Events Management
Marketing Execution
Your customer, distributor, and/or membership databases are stored and managed. Profiles are created here and can include details like budget/spending caps, group affiliations, passwords, address information, and unlimited unique attributes.
Your automatic messaging center that supports customer and user e-mail messaging based on events you define. You identify the recipients (e.g. the customer, the warehouse, or a sales representative) and the message (e.g. a thank you or a promotion).
Track, analyze, and report on order activities by specific marketing campaign, market segment, market source, or promotional offers.
Reporting
System Administration
Purchase Order Management
Consolidates information related to orders, catalogs, inventory, and customer activities in one place so you can view, download, and analyze near real-time data, making tactical decisions and modifying your execution plans.
Configure your order capture portals and projects. It’s also where you create users and manage access rights and privileges, granting or restricting access to modules and/or functions within modules as necessary.
Provides an enterprise repository to view and monitor purchase order transactions among your supply chain business partners.
E-Mail Broadcasting
Agile Website Management
Enables users to create and execute targeted email communications to both EDGE-based member groups and to external e-mail lists.
Agile allows you to control the administration of your eCommerce website with easy-to-use management and page-editing tools. Even with little technical know-how you can dynamically create and edit web pages and content, as well as add or change site navigation, graphics and other media. Agile's intuitive, WYSIWYG rich text editor lets you preview and publish content on the fly. Plus, with flexible drag-and-drop layout tools, you can easily add pre-built eCommerce functionality. And, Agile streamlines SEO administration with built-in SEO management tools that help your target customers locate your site.
EDGE eCommerce Platform 
Web-to-Ship Integration 
How EDGE Works
EDGE Capabilities
AGILE Website Management 
Overview
TotalCommerce
FlexNet Fulfillment
Solution Delivery Services
Sales Overview
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Product Literature 
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