Request a Quote – Fulfillment Services Questionnaire

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D. Order Fulfillment and Shipping

Please provide the appropriate information by applicable distribution channel:

Direct to Consumer

Estimated Weekly Order Volume:
less than 100; 100 – 500; 500-1500, 1500-2500;
2500-5000; 5000 – 10,000; 10,000+

Avg. Order Composition
1 item(line item); 2-4 Items (line items), 5-7 items (line items),
7 items (line items) or more
Note: If printed materials, line item equates to multiple quantities of a single sku (50 same brochures equal 1 line item).

Average Size of Package
Less than 1 cu.ft. 1- 3 cu.ft. 3-5cu.ft. More than 5 cu.ft.

Order Fulfillment SLA:
Same Day; Next Day; 2 Day; 2-3x week; 1x Week;
Advanced Scheduled Shipments

Can any of your orders be processed as single item “Slap and Go’s” *?
No Yes
*Products are pre-packaged in a shippable container.

If so, what percentage of orders?
Less than 10% 10-50% More than 50%

Do you have a preferred delivery service provider:
USPS; UPS; FedEx; DHL; None (Best Way)Currently, how are the majority of orders shipped?
Priority Mail Std. Ground Expedited Service

Does your company offer and or promote a service delivery guarantee?
No Yes
If yes, please describe

Do you offer a gift wrapping option?
No Yes

B2B / Specialty StoreOrders

Estimated Weekly Order Volume:
less than 100; 100 – 500; 500-1500, 1500-2500;
2500-5000; 5000 – 10,000; 10,000+

Avg. Order Composition:
single carton (s), partial pallets, single sku full pallets,
multi-sku full pallets

Fulfillment SLA:
Same Day; Next Day; 2 Day; 2-3x week; 1x Week;
Advanced Scheduled Shipments

Are their any requirements for special labeling?
No Yes

Are their any special delivery service requirements?
Inside Delivery Lift Gate Required Maximum Package / Pallet size
Advance Delivery Notification Loading Dock required
Tracking Services None

Retail Chain Orders

Monthly Order Volume:
less than 10; 10 – 50; 50-150, 150-250;
250-500; 500+

Avg. Order Composition:
Carton(s), partial pallets, single sku full pallets,
multiple sku full pallets]

How are orders being distributed?
Store level Distribution Center

Estimated number of retailer delivery locations?
Less than 10, 10 – 100, 100 -500, 500 -1000, 1000+

Fulfillment Turnaround (SLA):
Same Day; Next Day; 2 Day; 2-3x week; 1x Week;
Advanced Scheduled Shipments

Are their special labeling requirements (i.e. UCC128)?
Yes No

If yes, will the fulfillment provider be responsible for providing / producing labels?
Yes No

Will the fulfillment center be required to support EDI transmissions to and from the retailer?
Yes No

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