Imagine being confident that your fulfillment process ensures great customer experiences and knowing that orders for your products or literature will ship immediately and accurately and be packaged professionally. Suppose you could concentrate on the marketing and new product aspects of e-commerce because a trusted resource managed all product delivery details. Would you sell more if you had time to create more imaginative marketing or sales channel support programs because you didn’t consume time worrying about execution details?

Whether they need build-to-order, retail packout, or custom pick and pack services, Jagged Peak’s fulfillment and distribution services free up sales and marketing executives to concentrate on strategy, not fulfillment details. We know that fulfillment is not about pick and pack services, but ultimately instead what your customers experience and how good experiences encourage them to buy more from you.

We wrote the book when it comes to high-velocity, same-day, small-package, custom pick and pack operations.
Clients trust our fulfillment service specialists to assemble kits: for example, inserting products into portfolio pockets or putting a customized group of items into special packaging according to the demands of each customer order.

If it’s printed material you’re shipping, use our letter shop or print production services, and let us take care of the entire production and distribution process for you. We can, for example, use your digital files to print documents, assemble them into binders, and have them delivered to your door tomorrow.

We also have extensive experience in retail packout. We’ve proven to live up to the exacting standards set in the routing guides of the most demanding retailers. We apply our deep understanding of retail packout to ensure perfect execution of retail orders.

Jagged Peak’s fulfillment service team is able to turn on a dime, so if you need us to, we can often ship custom orders the same day. Just ask the fulfillment project manager we assign to you.

Transportation services with million-dollar freight savings
When clients license EDGE, their customers decide, as they place their orders, which level of freight delivery service they are willing to pay for, choosing next-day, second-day, or other options. When clients outsource physical distribution to Jagged Peak’s fulfillment operations, we can use our advanced routing algorithms, a factor that some clients say resulted in freight savings of $1M.

How do we accomplish this? It’s a combination of our least-cost routing algorithms, the virtual warehouse and global order management functionality within EDGE, order volume, expected delivery dates, and our network of stocking locations situated within local next-day service of 80% of U.S. households.

Connected and transparent demand chain
EDGE software not only makes the entire supply chain visible, it makes the demand chain visible too, letting you see all your customer orders from the time customers place them until they are delivered to the customer’s door. No matter which channel a customer uses to place an order—Internet, call center, fax, e-mail, or mail—or whether they are consumers or businesses, EDGE consolidates orders and makes the information available for analytical review.

Effective fulfillment strategy, whether you do it yourself or outsource it all
Jagged Peak’s experts can help you build effective fulfillment strategies whether you want to outsource it all or build an entire supply chain order management and delivery process to manage on your own. Maybe a hybrid is best: manage high-volume shipments to retailers internally and outsource direct-to-consumer shipments to us. EDGE E-Commerce, supply chain, reverse logistics, and returned goods functionality augment our fulfillment operations, so you can implement whatever strategy you imagine.