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Real-Time Address Validation

Making sure shipments and e-mails go to the right destination

Getting a correct shipping address sounds simple, especially when people enter their own, but when errors are accepted, shipments can fail. A wrong address costs you money. More than that, it disappoints a customer, and that can cost a whole lot more. Real-time address validation demonstrates your competence, attention to detail, and concern for the timely delivery of customer orders. Fewer returns for invalid addresses translate into less time and money spent handing returns and fewer unhappy customer calls to manage.

Validate physical addresses

EDGE automatically checks for valid city, state, and zip code combinations, verifying there is a physical place at the address, in real time, while a customer is still at checkout. If it detects an address error, EDGE can automatically correct it or, if you prefer, present the valid information to the customer to approve it immediately.

Calculate true shipping costs

Make sure you charge customers the right shipping costs. EDGE automatically determines whether an address is residential or commercial, a factor some delivery services consider in their shipping rate. If the address is subject to a rural delivery surcharge, EDGE considers this added cost in calculating shipping charges so you present accurate charges and don’t end up with costly surprises later.

E-mail address validation

EDGE improves e-mail distribution by validating the address used in e-mail broadcasts through a two-step process. First, EDGE checks e-mail addresses to be sure they have valid formats. Next, it pings servers to verify they are active and receiving messages. EDGE reports invalid e-mail addresses and can automatically remove them from your distribution lists.