A seasoned leader in the rapidly-growing $20B Supply-Chain Industry

Products and services that help clients compete

Jagged Peak is a fast-growing company in the rapidly-expanding e-commerce and supply chain industry. Jagged Peak’s E-Commerce, Marketing Execution, Supply Chain Order Management software, service logistics network and fulfillment services enable companies to deliver service excellence to their customer constituencies, distribution channels, and trading partners.

Leading analyst firms estimate that the market for supply chain, customer relationship management (CRM), and fulfillment solutions is now over $20B. In addition, the online retail sales in the U.S. are expected to be greater than $200B in 2008. The industry continues to rapidly expand as more and more business executives embrace the fact that customer loyalty strategies are far more profitable than those based upon price differentiation or other short-term advantages.

Jagged Peak’s flagship product, EDGE (Enterprise Dynamic Global Engine) is a web-based software platform that enables companies to quickly activate an Internet site or sites that can support a wide range of Business-to-Business (B2B), Business-to-Consumer (B2C), and/or Direct-to-Consumer selling processes and customer interactions. Plus, the EDGE solution delivers a fully-integrated back-office application and integration framework that will strengthen sales and service operations while reducing transaction costs and customer-service issues. Jagged Peak’s EDGE application integrates seamlessly with industry leading ERP, WMS, TMS, and CRM systems and delivers a compelling value proposition by complementing and extending the capabilities of these legacy systems.

Jagged Peak gives its clients the freedom to develop creative supply chain strategies to differentiate themselves in their own markets and provide customer service excellence. Jagged Peak brings market experience, proven products, and excellent references to a rapidly growing, multi-billion dollar industry.

Jagged Peak’s client list includes premier companies in industries such as luxury goods, travel and tourism and financial institutions, where the overriding strategy has always been to deliver exceptional customer experiences. The company’s product offerings and unique services have built a loyal customer base and fueled Jagged Peak’s growth.