Competitive Differentiation for Pharmaceutical, Neutraceutical, and Medical Products Companies

The infrastructure that executes your marketing strategies and delivers your products

In your business, competitive advantage is hard to come by. Moving ahead of your competition takes marketing agility and excellent account service, whether customers are consumers, businesses, or healthcare practitioners.

Jagged Peak delivers proven business infrastructure for managing the details of daily marketing and operations perfectly. Our EDGE applications post compelling websites that encourage customers to buy. They also consolidate orders originating from multiple channels--Internet, radio and TV call centers, sales reps, B2B pharmacies and specialty stores, and physicians and practitioners direct--to control the full spectrum of demand. Our fulfillment operations take pride in their record of ongoing excellence and consider precision in filling product and marketing material orders their specialty.

Web presence
Whether you use one of our portal templates or have us custom design your storefront, you’ll have the advantage of the very latest customer-facing technologies. You’ll offer your customers the features found on the most advanced e-commerce portals: photo enlargements, advanced search, wish lists, save order, tell a friend, and many others. EDGE captures customer orders efficiently and accurately, verifying shipping addresses, applying relevant taxes, processing payments, and depositing funds into your bank account.

Versatile channel support
EDGE helps you master the art of channel support, giving you tools to support each one as it consolidates demand from them all. EDGE can serve as a centralized order hub, drawing in orders placed in different systems that support your TV or radio direct marketing, Internet sales, or direct sales force. It can also serve as a self-service portal for literature or samples for your sales force, tracking budgets and enforcing whatever distribution decision rules you use. EDGE can monitor orders placed against volumes contained in contract terms, giving you the insights you need to take action whenever conditions require it.

Need to ship product to according to the details of retailer routing guides? Rely on Jagged Peak’s extensive experience in preparing retail packout shipments to a wide range of retailers. We’ll process EDI orders, translate XML, and manage any other product order methodology you use. Our fulfillment specialists receive your bulk goods, count them, and inspect them for damage. Following each retailer’s guide to the letter, we’ll prepare your products for store branding, including steps such as labeling, custom tagging or bar coding, and repackaging.

Precision in product fulfillment
When Jagged Peak takes on fulfillment responsibility for you, you’re free to concentrate on the revenue side of your business. We’re the experts in managing high-velocity, same-day, small-package, custom pick-and-pack operations, and we thrive in environments with complex sets of decision rules. We take on the responsibility for fulfilling orders your customers place so you don’t have to. We are professionals dedicated to serving your customers, and we make sure your shipments deliver the message that your customers are very important to you.

EDGE is capable of controlling orders subject to tens of thousands of decision rules. Once you set the rules, you can be confident that shipments will include all the materials you want, exclude any materials they should not contain, and will adhere to any relevant regulations or legislation. EDGE can also implement marketing program for you--for example executing continuity orders that extend over time.

Jagged Peak’s warehouse network consists of secure facilities maintained to food-grade cleanliness standards. We can trace lots to the pallet level and block and quarantine products as conditions require.

Managing collateral and promo items
When your marketing team spends creative energy designing marketing materials, it increases your competitiveness. When they spend time storing, kitting, and shipping collateral and promotional items, it may not. Jagged Peak can store all your marketing materials for you and ship it to your demand. We build kits for you and disassemble any extras if you need. We also make sure orders ship to arrive to their destinations on time. You have instant access to on-hand inventory levels and shipping expenses via the Internet.