The EDGE Product Suite
Business Commerce Management |
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 Improve the Efficiency of the Sales Order Process
EDGE B2B is a web-based order processing solution that enables manufacturers and distributors to transact sales orders in an efficient, self-service environment.
- Provide easy access to catalog and inventory availability
- Easily create sales orders
- Seamlessly supports drop ships
- Conveniently accepts multiple payment options
- Real-time visibility to view, manage, and analyze order activities
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Consumer Commerce Management |
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 Establish an E-commerce Platform that Compels Customers to Buy
EDGE B2C is a world-class e-commerce solution based on user best practices to execute order capture through web storefronts, order management, inventory management, and related back-office fulfillment processes.
- Feature-rich storefronts
- Captures orders from multiple sources and channels
- Supports multiple payment methods
- Update catalog and transmit orders in real-time
- Interfaces with leading ERP, SCM, WMS, TMS, and CRM systems to electronically consolidate inventory
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Product Warranty Registration |
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 Marketing Insight, Lower Post-Sales Costs
EDGE PWR is a, user-friendly solution that allows customers to register products and manufacturers to capture vital information about the people that buy their products.
- Display a graphically customized website
- Allow customers quick, self-service access to product information with advanced search functionality
- Post product specifications, assembly and installation instructions, troubleshooting procedures, and frequently asked questions
- Harvest valuable customer information for your marketing database
- Show customers how to use your products by posting audio and video clips of demonstrations
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Repair Order Management |
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 Convert Customer Disappointments Into Positive Customer Experiences
EDGE ROM enhances your level of customer service by providing a self-service channel for your customers to request product repairs.
- Reduce call center inquiries by providing customers with self-service access to review real-time repair status
- Automatically issue Return Material Authorizations (RMAs) to reduce manual administrative paperwork
- Track products from the moment they get to your repair center.
- Collect vital product information to better understand and prevent product failures
- Eliminate the use of spreadsheets and disjointed systems, so repair orders are easy to monitor and track
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Marketing Materials Management |
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 Support Your Sales Team Like Never Before
EDGE M3 is a web-based sales and marketing information center where you can make marketing materials available for order to your user community.
- Secure, self-service user access eliminates dependency on marketing staff
- Implement administrator system changes, capture and produce orders for distribution fulfillment and display activity information in real-time
- Prevent hoarding and waste by ensuring that no one can order more than the allocation limits you set
- Reduce freight charges by eliminating the need for overnight shipping
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Digital Asset Management |
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 Simple Administration and Secure Self-Service Access
EDGE DAM is an online catalog that supports and makes digital assets available for download in a self-service, rules-based environment.
- Simple catalog administration
- Secure, self-service access
- Central repository for all digital documents and assets including video, audio, photos, artwork, drawings, proposals, PDFs, etc.
- Strict access control
- Complete visibility to track all asset transactions
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Friends and Family Commerce |
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 A Fast, Affordable Solution to Launch a Private Marketplace for Friends and Family.
EDGE FF is a ready-to-deploy, private online marketplace that allows you to provide a select group of shoppers with exclusive access to purchase your products.
- Create personalized catalogs that designate which items individual users or classes of users can view or order
- Accept multiple payment methods- open account, credit card, etc.
- Ship to multiple locations on one transaction
- SSL Security and PCI Compliant
- User friendly, web-based catalog management system to manage and modify product details
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