EDGE Friends and Family Capabilities

EDGE FF is a ready-to-deploy solution designed for companies that want to expand their current sales channel and offer a private marketplace for friends, family, and VIP customers. With EDGE FF, you can control which products shoppers or groups of shoppers can view or order; accept multiple payment methods; ship to multiple locations on one transaction; and set automatic email alerts for process roadblocks, such as backordered items. Intuitive processes make it easy for shoppers to see stock on hand, place their orders, manage their payment and address information, and track order status. The User friendly, web-based catalog management system makes it simple to manage and modify product details.

Administrative Features

Graphically customize and control the content of your web store without the help of IT
Automatic generation of a search engine friendly site map
Create personalized catalogs that designate which items individual users or classes of users can view or order
User friendly, web-based content management system to manage and modify product details
Display items in multiple categories without re-entering main product data
Create catalog rules that manage auto-inclusions, substitutions, replacements, and version control
Automatically prevent back ordered or expired items from appearing in web store catalog displays
Initiate a broad range of email notifications to customers that highlight key process events including order placement and shipment or items on backorder
Set automatic email alerts for process roadblocks, such as when stock runs low or expires
Review and download customer activity reports by name, member type, geography, date, and more
Immediate or batch processing for purchases

Shopping Features

Browse for items by keyword, item number, description, or filter by category
Display the availability of items- show # of items in stock, out of stock, and order limit quantity
Display multiple product images for all items
Display site in multiple languages with automatic translation
Allows members to shape the community by inviting new members
E-commerce best practices shopping cart functionality
Accept multiple payment methods- open account, credit card, etc.
Utilize flat rate shipping
Disallow items for purchases to specific countries
View order history and update account and payment information
Real-time order tracking
Ship to multiple locations on one transaction
Store and edit payment information

Functional Features

SSL Security and PCI Compliant
Independent, web-based order management system