EDGE B2B Capabilities

Streamline and Automate the Sales Order Process

EDGE B2B is a ready-to-deploy solution designed for manufacturers and distributors who want to streamline the sales order process by enabling trading partners to view and order available products, 24x7, in a self-service, on-demand environment. EDGE B2B allows you to improve the level of service you provide to your trading partners by making it easy for them to see stock on hand, place their orders, and track order fulfillment and delivery status.

Administrative Features

User friendly, web-based content management system to manage and modify product details
Display items in multiple categories without re-entering main product data
Display multiple images for items- thumbnail, preview, and zoom.
Restrict order quantity by user or group
Create catalog rules that manage auto-inclusions, substitutions, replacements, and version control
Automatically prevent back ordered or expired items from appearing in catalog displays
Initiate a broad range of email notifications to trading partners that highlight key process events including order placement and shipment or items on backorder
Set automatic email alerts for process roadblocks, such as when stock runs low or expires
Review and download customer activity reports by name, member type, geography, date, and more
Set immediate or batch processing for purchases
Communicate with trading partners through customizable message center
Create unlimited promotional messages using text, images, and HTML to encourage purchases

User Features

Browse for items by keyword, item number, description, or filter by category
View site in multiple languages with automatic translation
Display multiple product images for all items
User-friendly tab-driven order portal layout
Display availability of items- # of items in stock, out of stock, and order limit quantity
Easy-to-use, secure password retrieval
Items displayed in paged format to minimize scrolling
Place orders for other registered users
Duplicate previously placed orders for fast and easy checkout
E-commerce best practices shopping cart functionality
Accept multiple payment methods- open account, credit card, etc.
View and update account and payment information
Save orders before processing for continuation at a later time
Ship to multiple locations on one transaction. Automatically calculates tax and shipping separately.
Configurable shipping methods support rate lookups and flat rate charges
Print Order Receipts
Real-time order tracking
View order history by date, order number, type or status

Functional Features

SSL Security and PCI Compliant
Independent, web-based order management system