|
What is EDGE M3?
Why do companies choose EDGE M3?
How do users access EDGE M3?
What kind of materials can I manage on EDGE M3?
How long will it take to deploy my online marketing catalog?
How much does EDGE M3 cost?
Are there any hidden fees?
Do I need any training?
Can I customize my marketing catalog?
Do I need any special software or hardware?
How secure are my marketing materials on EDGE M3?
Is customer support available?
Does EDGE M3 work with my proxy server or firewall?
What if I use a literature fulfillment vendor to distribute my printed materials?
What is EDGE M3?
EDGE M3 is a web-based solution that enables you to make marketing materials available for order to your user community. Using only a standard
web browser, you can organize and manage all of your sales and marketing materials in a secure, rules-based dynamic catalog- without the help of your
IT staff. Your users simply enter a password to access the online catalog and search materials, see image previews, digital files, and order printed
materials-from anywhere at any time. Because EDGE M3 is dynamically controlled by you, you can manage as many items as your organization
requires.
Back to Top
Why do companies choose EDGE M3?
EDGE M3 allows your user community self-service access to all of your sales and marketing materials. By enabling your users to order materials online,
you can manage and distribute your marketing materials as never before –eliminating time spent manually managing inquiries. Because EDGE M3
is already built, it also eliminates the dependence on your IT development team to create a custom application that could result in a major capital
expenditure.
Top 10 Reasons Why Companies choose EDGE M3 to manage their marketing materials distribution:
- Increase Productivity – Free up your creative team from the administrative task of handling order inquiries by opening a self-service
channel that enables your sales team to place their own orders for marketing materials.
- Improve Customer Satisfaction –Intuitive web navigation allows your users to have quick, easy access to relevant materials.
Automatic e-mails that notify users of order status improve communication and minimize customer service calls.
- Reduce Waste- EDGE M3 prevents hoarding and waste by ensuring that no one can order more than the allocation limits you set.
- Low Cost – The EDGE M3 solution is provided in a “Software as a Service” model so there are no large capital expenditures
to burden, just a monthly service fee. EDGE M3 is very economical compared to other commercially available OMS solutions featuring similar capabilities.
- Comprehensive Solution – Manage one central repository to maintain ALL advertising, marketing and promotional materials – both
physical and digital.
- Faster Time to Market- Provide immediate access to new promotional materials by sending automatic e-mail notifications to your sales team.
- Customizable Display - EDGE M3 is a rules-based solution that displays your fully-branded, custom catalog to users based on their individual
or group affiliated rules.
- Automated Process– EDGE M3 takes the complexity out of materials distribution by automating the business rules and processesassociated
with catalog item presentation, order capture, and fulfillment.
- Real-Time Visibility - EDGE M3 improves program control, accountability, and performance by allowing you to view order and user activity
information, download reports, and implement administrator system changes ALL IN REAL TIME.
- Totally Scalable- EDGE M3 was built to manage marketing materials distribution programs for all company types from small business to
multi-national companies. Start with a small catalog for your internal team and expand to support hundreds of users catalog thousands of files. You can never outgrow it.
Back to Top
How do users access EDGE M3?
Like any other website, EDGE M3 can be accessed through a dedicated URL (www.YourCompanyName.com) or a subdomain
(www.YourCompanyName.com/EDGEM3). Users enter the site using their secure login and password.
What kind of materials can I manage on EDGE M3?
EDGE M3 can handle all kinds of sales and marketing materials, including printed literature, in-store merchandising displays, promotional items, training
materials, digital photos, audio and video files, and even customer-ready documents and reports in multiple formats (.PDF, .DOC, .XLS, .PSD, WAV., etc.)
How long will it take to deploy my online marketing catalog?
The EDGE M3 is a fully developed and ready-to-deploy solution. Because it’s already built it can be operational is less than a week. Just load
your customized marketing materials and files and go! Contact sales@jaggedpeak.com or call us at
(800) 430-1312.
How much does EDGE M3 cost?
You are charged a monthly service fee for EDGE M3, in addition to a one-time start up fee for training and implementation. For details
contact sales@jaggedpeak.com or (800) 430-1312.
Back to Top
Are there any hidden fees?
No. Your monthly service fee is calculated based on the size of your user community and the amount of disk space your catalog consumes,
plus any additional service options you require.
Do I need any training?
User training is not required. If your user community can shop online, they can use EDGE M3 to order sales and marketing materials.
Program Administrators will require a few hours of training to learn how to add, edit, and delete materials, manage user groups, and view
order status.
EDGE M3 also includes an online help option. If you need assistance, please e-mail or call our Customer Services team
at sales@jaggedpeak.com.
Can I customize my marketing catalog?
The EDGE M3 solution is comprised of a graphically branded your own logo and graphics. You may also tailor the descriptive information and displays
to fit your needs.
Back to Top
Do I need any special software or hardware?
No. You need only a supported Web browser. Users need Microsoft Internet Explorer or Netscape Navigator 4.0 or higher to access EDGE M3. Program
Administrators need Microsoft Internet Explorer 4.0 or higher to administer the catalog and add/edit content.
Of course, your visitors will need the appropriate software applications (typically, Adobe Acrobat, Microsoft Word, PowerPoint, etc.) to work
with the materials you put in the catalog.
How secure are my marketing materials on EDGE M3?
Jagged Peak follows industry best practices to safeguard your marketing materials, including network security, network monitoring, and
secured physical access to the site. Your marketing materials are completely secured by password. Data files are rigorously partitioned.
We encourage all users to develop good password habits, including choosing a secure keyword that cannot be easily guessed.
Back to Top
Is customer support available?
Yes. We offer email and telephone support for customers. Customer Service is available from 8:30AM to 5:30PM EST.
Does EDGE M3 work with my proxy server or firewall?
Yes. EDGE M3 generates HTML pages that should "pass through" proxy servers and firewalls. But networks are increasingly
complex, so if you have any questions or difficulties, please contact our Customer Services team
at sales@jaggedpeak.com or (800) 430-1312.
What if I use a literature fulfillment vendor to distribute my printed
materials? EDGE M3 can be linked to your existing system, so your fulfillment operations can
execute orders for marketing materials. Or, if you prefer, EDGE can deliver orders to Jagged Peak’s fulfillment operations
where our specialists can manage your inventory and ship your orders at the lowest delivery cost possible. Just ask us about our Web-to-
|
